Transmart 4X4 USA INC - Montclair, California

Israel Q. (.

Buen servicio y trato al consumidor. Responsables y honrrados.

David R.

BUYER BEWARE! I purchased a transfer case for my vehicle and it lasted a little over a month. I call Transmart and explained the problem to the receptionist. While explaining the problem I could hear him tell her what to tell me instead of taking the call and speaking to me directly. They were willing to exchange as long as I shipped back to them. But being from Illinois I wanted it sent express due to needing the vehicle. He didn't want to send it express and choose to send through ground instead. I informed them that it would take to long and since he sold me a bad part that he should honor his work and send express. I unfortunately couldn't wait that long so, they wanted me to buy another one and he would refund me my money back. There is no way that I was going to purchase another one and risk in not getting my money back. So I had someone in Illinois to take the transfer case apart and let me know what had happened. Transfer case was built like crap and I needed the transfer case rebuilt, plus the back half of the transfer case had to be replaced. I made the unfortunate decision to purchase this transfer case based on reviews and I understand that part go bad, but this rebuild was horribly built like crap. There was no quality control when this part was built. My advice "BUYER BEWARE"

Nardo B.

The best customer service experience I have yet to have. Purchased a transfer case received it in about a week. Upon receiving it we realized we ordered the wrong trnsfer case. The one we actually need was about $1000 more. They just told us to send the old one back and the core and pay for shipping. So upon receiving and installing the correct one it only lasted about two days before it failed. Come to find out my front driveshaft was broken. I called trans mart and explained what happened they shipped out another one immediately. I had to pay for shipping but never the less they honored the warranty and it wasn’t their fault the transfer case failed. I would recommend them to any shop/ person who are looking for a transfer case. I almost forgot Dodge told me they had no transfer cases for my truck and only had one in production and didn’t know when it would be finished. SMH. If your need a transfer case these are your guys.

stephen J.

I have used Transmart several times for transfer case purchases and they are awesome. I purchased a transfer case that had an issue and they stood behind there warranty period and took care of the issue. From the owner to the employee's, there customer service is five stars. Thanks for your honesty and help and keep up the great work !!!! - Steve from Tuffy

Jake P.

Great service and fast turn around. I had the pleasure of speaking with the owner and will definitely be back if I need a transmission or transfer case for any of my other vehicles!

Duly S.

Great shop when your parts are good; BEST shop when your parts are bad!

I'm building my 2013 Jeep Wrangler, and I wanted to replace the sport transfer case with the upgraded 4:1 Rubicon t-case. Miguel called me directly and we negotiated a price since I couldn't provide a core. I drove down on a Friday afternoon and picked it up from the shop. Lovely people all around. They even gave me a tie-down strap since I had failed to remember one. 🤦‍♂️

The transfer case bench bench-tested fine, but when I got it up to high speed, it started rattling,and when I shifted into 4WD drive, it got stuck. I called the shop the next day, and they shipped me a replacement no-questions-asked. It got here a day later and I swapped it in with no problems.

Their 2-year, unlimited-mile warranty means a whole lot more with their excellent customer service! This is the place for your transfer case needs!

clinton B.

Purchased a NP246 transfer case from Transmart.
Rear seal leaked within 250 miles of installation. Transmart honored a free seal replacement to stop the leak and reused the same part. Less than 2000 miles after the repair of the seal all fluid leaked from the transfer case causing loss of gears while driving on a an interstate at 70 mph. Unfortunately this happened in Tennessee. The vehicle was towed to a dealership in Nashville. Although Transmart did honor their one for one exchange as per their warranty and offered to ship a replacement, I declined the offer and chose to obtain a replacement from another rebuild manufacturer. Transmart refunded the entire purchase amount. Great customer service. Transmart stands behind their product and will work with you through difficult circumstance.

Benoni N.

The owner is really helpful!! Miguel, a bit pricey for used parts.,!!