Quality Inn Riverside Near UCR and Downtown - Riverside, California

Anonymous

I love staying here nowhere else have I ever gotten the amazing customer service from the night manager I dont know his name he knows mine though and is always so welcoming and helpful! the rooms are always clean with a comfy bed, thick towels and plenty of them and the pillows are always fluffy. this last stay there were a few questionable ones but there's so many they aren't flat like at other places. You get a great breakfast and are able to watch Netflix if you want or youtube on the tv. This last stay the ac want very good but this is the first time I stayed in this room. its usually great. I will always come back I am treated more like family than a friend or just another customer. can't beat it in riverside.

Anonymous

The bedroom was well maintained and very clean. The complimentary breakfast had a variety of freshly cooked foods and fruit juices. The hotel staff was very friendly and welcoming, and I wasn’t disturbed during my stay. The price was also great for the quality received

Anonymous

This is an outdoor hotel which was not advertised and was very old. The neighborhood was not safe and when we first arrived into the room it was so dirty and smelled so bad that we had to request a room switch. The manager did accommodate us to a new room which was nice but of course it would’ve been preferred to have a nice room off the bat. I am a choice privilege member and have been for almost 10 years. This hotel is not at the standard of the brand and is in need of serious renovations. I would not stay here again or recommend anyone else stay here.

Anonymous

This hotel served our needs fine. We were checked in to the wrong room at first, but staff corrected this as soon as we brought it up. Some of the electrical outlets were loose and difficult to plug chargers into. The tap water tasted bad; this isn't the hotel's fault, but is something guests should be aware of.

Everything in the room was clean. The room was quiet. The breakfast had a waffle maker, and fresh waffles are always nice to have. I would stay here again.

Anonymous

Great customer service, but the 1st room they gave me, the bathroom was flooded. The 2nd room they gave me, the bathtub has black hairs on it, there was a dark substance around the soap holder and the changer for the TV you had to get within 3 feet of the TV for it to work. They did take care of the items except the black around the soap holder. At this point, I was there for my granddaughters wedding and didn't feel like dealing with it

Patricia B.

We were there in June of 2025. The hotel did not feel safe. The 2,nd night there someone pounded on our window demanding to enter. We are seniors. We noticed a hotel next door and checked in there. We checked out of this Quality Inn and will never return to that location.

Anonymous

Poor condition of the room. Air conditioning/heating does not work. Bathroom has mold on the ceiling, because there is no fan. Bathtub had peeling paint. Room needs paint. Carpet is stained and needs stretching near entry. Furniture under fridge is disintegrating. Was unable to access lobby to return key card - had to slide it under the door. Food was good. Staff was courteous.

Rich S.

With more than 7000 hotels across 40 countries, Choice Hotels International has immense power to do both good and evil. Unfortunately, they have chosen the second tact. In 2020, Choice Hotels announced their commitment to sourcing only cafe free eggs. Five years have elapsed and not only have they done nothing, they have removed their commitment entirely. The time for delays and obfuscation is over. Make good on your own promises, Choice Hotels to end the cruel suffering of millions of living beings.