TerraMar Apartments - Santa Rosa Beach, Florida

Fredy A. I. G.

El apartamento es confortable, hermoso y ubicado en un área espectacular.

Jeremias M.

Pésimo lugar

F_Vzqz

I been here almost 2yrs and from my personal experience, I absolutely love it here. Each and everyone's experience is their own experince so am just putting mines out here. The atmosphere is great, neighbors and the area . The girls in the office are absolutely amazing and hard worker same with the maintenance crew. They kick butt and they try so hard to help everyone as much as they can. Since I been here I have never been told to write a review for something in returned or said they will be pay for any reviews. I have even asked a few of my neighbors around.

Bunya N.

Luxury where?

During my stay here, I couldn't help but notice a number of issues that detract from the luxury experience that the property is supposed to offer.

The pool area, while visually appealing, had both grills in desperate need of cleaning, and the day bed swing and pool gate was broken. The bathroom near the gym and pool was filthy, lacked toilet paper, and didn't even have hand soap—completely unacceptable.

This is supposed to be a secure, gated community, but one of the gates was wide open during my entire stay, which is concerning for both residents' safety and property security. Additionally, the trash setup is incredibly inconvenient. With only one trash area for the entire complex, residents living on the opposite side either have to walk a long distance or drive to dispose of their trash. Most luxury apartments offer trash valet, which would make life so much easier and more convenient for tenants.

Inside the unit, while spacious, it felt a bit dated. The washer and dryer didn’t work, and even after maintenance came to "fix" the issue, the dryer still wasn’t functional by the time I left. This should never be the case for tenants who are paying rent on time and expect functioning appliances as part of their amenities. No one should have to find alternative ways to do their laundry when these basic conveniences are supposed to be included.

Overall, the complex seems like it might have been a great place to live a few years ago, but it’s clear that management has let things slide. A little attention to detail—cleaning, repairing, and properly maintaining both the units and the common areas—could easily bring this place back up to the standard of luxury that is being advertised. But as it stands, it falls far short. Management needs to step up and deliver what residents are paying for or be replaced with new management!

Logan J.

Be super cautious when checking out. After moving out not only was 0% of my security deposit not return I was hit with thousands of dollars of fees and fines that are absolutely inapplicable to the process. Was never able to get ahold of anyone to fix this and it was a credit impact for sometime. These people are quantity over quality living

Curt I.

Do not recommend. It’s not the worst out there, and all apartments have varying negative areas, but allow me to explain. First, with the pics shown, instead of going through the trouble of coordinating removal (as there are plenty in FL, just like the gators!) they now opt for $10 signs and leave it. Screw your kids and pets. Their staffs leave as fast as can count due to frustrations with their managers and leadership, also resulting in a constant inability to be helped with anything happening. On move in I had a huge hole in my tub/shower and couldn’t bath at home for most of a month while begging them to fix, then only to spend months fighting for some sort of credit for the time and to be laughed at. Was promised as a part of lease frequent pest control, haven’t seen them in 6mos and my apartment is overrun and having to source myself. All but one delinquency (the shower!) on my move-in checklist remains damaged and unrepaired. They promise security and access gates, and yet they have been broken and unrepaired for all but a month period of my lease so far, so – open access to the world. People have been posting and complaining about their mail and packages being stolen from doorsteps (geez, I bet gates would help). Their trash location sports signage saying cameras will catch and fine you for dumping stuff outside, and yet for months there are disgusting stacks of debris and trash left outside. Don’t revel at the community complex you first see, it is closed and locked at all angles every evening and all day every wknd – you know, when we are home from work and would like to enjoy, trust me you can’t. My own complex have been literally raided by police multiple times, with one unit then forcibly vacated and a biohazard cleaning team there the next day (I really don’t want to know at this point). The pool and collective area is barely enjoyable with people inviting every one of their area friends over and taking it over constantly, even weekdays. This is a classic example of a beautiful looking place with great opportunity imploding due to poor management and a lack of investment to maintain and upkeep. In my final lease month now and laughed at the mailer asking to renew. If they read this they are welcome to call me to discuss.

Denise B.

I've lived here for 18 months and really enjoy it. The maintenance is great, and I want to give a shoutout to Eduardo and other guys that work in Maintenance. They always work hard and try their best to keep everything clean and organized. If it is not better is because of some residents don't take care of the social spaces and act like they're living alone, not in a big community.
I really recommend this place to live.

Cristian D.

The new administration stuff is doing a good job. Much better than years ago. There is still too much to do, but they are taking care of the spaces and apartments. And try to keep everything clean. Prices are a little high but can be a good location