Playa PVD Restaurant & Lounge - Providence, Rhode Island

Aazar N.

A new spot that opened up in Providence; a refreshing upscale lounge where you can go out on a date night, a boys night out, or a group setting and have a great experience.

Plenty of free parking spots outside, zero hassle.
Once arriving inside, you notice the decor, lights, music, and atmosphere. The furniture is new, tables are clean, and the floor and ceiling art is great. You notice everyone is dressed to impress.

Hookah quality is high, but most importantly, the food and drinks are made well.

The staff is all friendly, from the waitresses, to the host, to management. Highly recommended spot and we’ll be back.

Felicia L.

We came here as groups of 7, for a birthday celebration. The music was the best part. The service was awful. The server was nice but she kept forgetting we needed things we ordered. I had to ask for bottled water 2x. Our table ordered Mac and cheese, never got it. So we took it off the bill. We ordered hooka, and it just took way too long. Tables being served before us when we ordered first. The woman’s bathroom was disgusting. No toilet paper, no soap. I told the security guard because everyone was iso busy. I ended up tipping our server well because, she was clearly running around, but I think it’s a systematic problem. We gave her our cake, they forgot to cut it, and bring it out. They just gave it back to us whole when we were leaving.😂 the food was expensive, which is ok, but the quality was low. Probably won’t be coming back here again.

Danielle B.

First time visiting from Boston…saw this on a social media post. I don’t often travel for food to be honest but it was so close that I said why not. My server was Nyah and she was so attentive and gave me great choices for food and she didn’t miss. I ordered the Rasta Pasta w/Shrimp and Asian Chili wings, and had the Chopped Cheese Egg Rolls. The Rasta Pasta had a flavor that was good but Nyah recognized that I didn’t finish it so she asked how it was and for me it wasn’t the best…she gave the kitchen the feedback and the head chef was not satisfied and SERVED ME HERSELF!! Where do you get that service?! The pasta was chefs kiss good. Atmosphere, spectacular and the other servers checked in too..it was a full team ensuring all customers were comfortable and had what they needed. Definitely a retuning customer with my family and friends. Thanks Playa PVD.

Isabella F.

This place is an absolute joke. I’ve never felt so disrespected spending my money anywhere. At first, I gave them the benefit of the doubt, thinking once I reached out they’d try to make it right. But the more I slept on it and realized they didn’t care at all — no apology, no money back, not even a future credit — it’s nuts. That alone tells you what kind of business this is.

The location is nothing special for them to be acting so high and mighty, and the service is just as bad. My drink was spilled halfway to the table and somehow I was still charged for the whole drink , and expected to tip on top of the already added gratuity which was of no mention.

I run two small businesses myself, so I know exactly what good customer service looks like. A real business takes accountability when they mess up. This one does the exact opposite. They don’t care about you, only about squeezing as much money out of you as they can.

There are plenty of other places on Federal Hill with way better service, better nightlife, and businesses that actually respect their customers. If you’re even considering going here, don’t. Stay FAR away.

Tiffany C.

I'm very annoyed about the experience i had at this location. I went on a thursday and they advertised a deal for free hookah with the purchase of an entree. We purchased 2 entrees and still got charged for the hookah. Manager stated something about the promoter and them were not on the same page about advertising that deal (even though it was posted on their social media still at the time of my visit.) I Paid for the hookah to avoid any further disputes.

We ordered Hatian Pasta with shrimp but got no shrimp when it arrived. Because we didn't want to bother the one girl working, so we didn't tell her right away (It was already tough to get her attention).

When I tried to get our check it was a hassle but partially because only 1 person was working so we had gone up to the bar to ask for the check. The waitress incorrectly charged my friend for the tab of another table. They stated the price would reflect a subtraction of the amount my friend had already paid but the price was not correct. She went up to her manager 2 or 3 times until it was corrected but I am looking over the receipt now and it still doesn't make sense what was charged.

Terrible experience with paying for the bill and I will not go back.

Mirlande G.

The food is good!!!! The music was bumping. But be careful with the waitresses and that POS handheld. They overcharged us. The bill was $277 and they charged us $340. We are disputing the charge as we speak. I will never go back again. Always ask for an itemized receipt before you go. My friend had 3 drinks they charged her for 6 in total. The hookah was charged separately which didn’t make any sense.

Haley D.

Food is AMAZING Stephanie is a gem the sweetest server I’ve ever had I will be back again and again. My new fav in prov

StarFilmHD

I had an amazing experience at Playa Lounge! The atmosphere was chill, the music was on point, and the food and drinks were top-tier. What really made the night even better was the service—shoutout to Jas, my server. She was incredibly helpful, attentive, and made sure everything was perfect from start to finish. Definitely coming back again soon. Highly recommend!