Neibauer - Brandywine - Brandywine, Maryland

Marvin A.

This was my first time visiting the Brandywine office and I must say the dentist (Dr Downs) and the entire staff were excellent.

I spoke to Alexis initially when I called to schedule my appointment. She was very patient in answering my questions and getting me scheduled for a same day appointment.

When I arrived later that afternoon for my appointment, the front office staff was very welcoming and friendly.

After waiting for 2-3 minutes, Heather, the dental assistant called me back to the dental chair. Once again, the same great professional and courteous interaction.

When the dentist, Dr Downs arrived, he quickly assessed my concerns, resolved my issue (a loose retainer wire), and made recommendations for future treatments. Thanks again Neibauer Brandywine. You are an all-star team!

This entire office is very professional and customer service oriented. If you are considering a new dental team, I would highly recommend that you visit Neibauer Brandywine. You will not be disappointed!

Note: I initially called the Neibauer Bowie office (5 minutes from my home) but I did not have a pleasant phone experience with them which led me to call the Neibauer Brandywine office (40 minutes from my home).

Karon F.

I was very impressed of how pleasant the staff were. They were very professional and at the same time, made me feel very welcome. She was the older lady at the front desk., very humorous another thing that stood out for me was she said I am glad you made, it here safe. And that was most important., coming from her cause you never hear anyone say things like that.and then she said I could relax. And that they had everything covered from that point!.
So I would like to say the rest of my visit was outstanding………. Thanks for all you and your staff do and then some……………………….Karen!

Stephone W.

The staff was extremely professional and friendly. The dentist was kind and welcoming. It was a great experience and I can't wait for my partial to be made.

Bea

Dr. Downes and the staff were very friendly and professional. Dr. Downes provided clear instructions and course of action for my treatment. The bill was explained clearly by the staff and I was given options for payment. I was very satisfied with my visit.

DAJ

My experience here exceeded all expectations. I had a dental emergency (while visiting Maryland) that required immediate care, and Dr. Downes, fully understanding the urgency of the situation, went above and beyond to accommodate me. His expertise, along with the diligent work of his staff, was evident in my results. In fact, my general dentist back home was so impressed by the quality of his work, he asked to speak with him to learn more about his technique.

I am truly grateful for the care and compassion shown by Dr. Downes, his team and his staff. If you're seeking a dentist who is skilled, thorough, personable, and kind, I highly recommend booking an appointment with Dr. Downes.

Thanks again!

Sasha D.

I love this facility. Ms. Mary was extremely helpful with explaining all the details and needs. The staff was super patient and professional with my 6 year old. She left wanting to be a dentist when she grows up.

c S.

The staff is very personable. Everyone is caring and so nice. I normally don't like dental visits, but this was one of my few good experiences with a dental office.

Flormaria M.

This is my second time going to this place for the cleaning of my teeth. The first time I was there I received an excellent service. This time as well . However, the hygienist WOW … she did an amazing job on me👏🏼👏🏼👏🏼👏🏼. I request her for my next appointment 😀.