Medical Specialty Center

Zero stars. Called. Made the appointment, 2 weeks out. Not too bad of a wait time. I was going in to establish care, discuss a prescription that I need for parts on one of my medical machines, and to discuss a small health issue. The gentleman that took me back was great. The NP sat for a few minutes and listened to what I had going on. Asked a few questions. NP said all good, she will fill the prescription. Call back to check since I hadn't heard anything. The prescription was never put in, however, the person on the line would send a message.called again and the NP I worked with will not be an employee here anymore. Oh, and the prescription wasn't sent 🤷🏽‍♀️ Why? So I called today, just to see if that NP just sent it without telling me. I was on hold for 46 minutes. And just gave up. I called the other offices for a direct transfer. No one answered the phone. In Gridley. Useless

The clinic did not code the service provided properly to my health insurance, causing my part of the bill to be a larger amount. I couldn't get the clinic to recode the service properly. I made two unnecessary trips because they didn't inform me properly. They, in my opinion, charged exhorbitant prices for there in-house lab testing. I wouldn't recommend this clinic to someone's animals.

Zero stars My husband was transferred to the Gridley because their phone number is not straight the them. It says press 1 for gridley office 2 for oroville… 50 mins now that nobody has answered… we’re calling off two phones. This place was good for a couple years. Now they are for the profit not the care. Find a new primary anywhere but here.

No matter how many people are in the waiting room I've never waited over15 min. They offer same day appts. They have orthopedic and radiology right here also

I’m confused when they say they are also a “walk in” clinic and offer walk in appointments. I have called to see if there were any available appts for the day due to being sick and the receptionist says I can walk in. I did just that for them to say we don’t accept walk ins and then get turned around. This has happened to me twice at different times. Please tell me what their definition of “offer walk in appointment” means to them because they seem to be confused ad well.

phone service sucks very hard to speak with anyone, when u leave a message nobody fallows though. you also can not do more than one item of business " get med refills and ask for medical equipment".

they called and cancelled my appointment for today. trying to call the back, was on the phone for 35 min and again for 15 min, still no one answered. no very good service

No longer is a 5 star clinic.. unfortunately the doctors there are horrible when it comes to connecting with patients and doing their job!