Manchester Place Apartments - Lithia Springs, Georgia

Ann P.

I have been a tenant at Manchester Place Apartments for the past eighteen months (18).
I was encouraged to move from New York to be closer to my son. I had no idea what my move would be like. No friends and only one of my children living in the vicinity.
I met with one of the managers named Andrew Gordon who was affectionately called Dru. The service that was given to me by him was phenomenal.
After moving in, I met a maintenance worker by the name of Herbert Tudor. My goodness, he was such a great person to have around you as a worker. Herb as he is affectionately called by me and Tuck by his piers is one of a kind.
In addition to his technical skills, he is very trustworthy, reliable, and hardworking. When a task or job cannot be accomplished or done by another, call on Herb and you are sure that the problem is solved without him having to tell you.
A lot of the older tenant including myself don’t just see him as a maintenance worker, but as a son. He always addresses us as “Momma” I feel so honored to have him nicknamed me as his “momma”.
Manchester Place would always be my home. All the workers treat the tenants with love and respect and I am grateful to be a tenant in such a beautiful establishment.
Thank you for giving me the opportunity to write my review. 🙏🏽

Novae

I’ll start with the positives: I appreciate the size of my unit, and despite occasional noise from passing vehicles, it’s generally peaceful. After some issues with valet trash, they switched companies, which helped.

However, I’ve faced numerous challenges since moving in. The maintenance is severely lacking. I was even accused of causing a ceiling leak, though several other leaks in my apartment remain unaddressed after months. Now, they’re asking residents to report leaks—where was that energy for the past 10 months?

I have multiple unresolved maintenance requests. They claimed to fix my faucet, but I ended up doing it myself. The maintenance supervisor openly admitted that several buildings have roof issues.

The light in the breezeway outside my door has been out for months, despite submitting requests and emails. There’s also no proper cleaning of the building; I’ve had to clean near my door myself because they don’t pressure wash or maintain the area as promised. Although the building is supposedly cleaned every Thursday, I work from home and can confirm that rarely happens, especially on the third floor.

If they hired staff who genuinely cared, improved maintenance professionalism, and communicated better between the office and maintenance, I believe they would have far fewer complaints.

Also, no one picks up after their dog here and the dog park is not kept clean. Stray cats walk and sleep all over the vehicles. There no care if you’re allergic or not.

Shauntevius P.

I could not wait to post this when my lease was up. Where do I begin…. The energy was off the moment i stepped foot in the leasing office to inquire about the community but it was the best affordable place after all my apartment searching…. WRONG!! The base rent on their website is not what you’re paying and that was not explained. Never was offered a tour of the community but I applied anyway needing something right away. Maintenance is HORRIBLE. They don’t do anything but ride around all day acting like they’re working and hang out in the parking lot. Took literally since April until September to fix my air. Even had to go up to the leasing office and find out what’s going on and the maintenance man standing right there and didn’t say one word to me. I even contacted someone from corporate and at that time the lady in the office called being rude and nasty while I was explaining about my air. No one believed me about my air. Even someone from maintenance texted my phone asking about my air and never showed up. Then had no hot water for a week and then no water after. Didn’t send a email or nothing. Always new people in the leasing office that doesn’t know anything. The first group of people was super rude, the second was okay but these new people now HORRIBLE!! They do not answer the phone but sitting right in the office. They open at 8:30am but still have the closed sign standing in there looking. The apartment was decent but the furnace and thermostat was out dated and needed to be replaced. People in the building HORRIBLE!! And weird. You have folks leaving trash out everyday and ALL WEEKEND. There’s cats in the building that dig in the trash and leaving it all in the breeze way and pee in the breeze way by my door and don’t forget the possum that makes his nightly visit up the steps. I literally have to look out every time I go out to make sure no critters and rodents are by my door. The breezeway looked disgusting with so much trash. They never came to clean the breezeway and my patio. They have roaches as well. Folks above me walk all night and day and my husband sleeps during the day so he could never get no sleep. Which is another reason why if you look at the ceiling there’s a print of their floor which can cave in at any time. Then you got people that drives multiple cars and park in handicap. Yes the man that drives the black and white Mercedes. They do not enforce the handicap rules and I have a family member who has a sticker but can’t park in the space because that man drive two cars both parked in handicap. No handicap sticker and not handicap but okay. People speed through the parking all night. The pool was open for a week then closed for the remainder of the year. I only went one time and that pool was dirty and disgusting. My mailbox was never fixed once again after letting them know that it doesn’t lock and anybody can just open the door on the mailbox and steal my mail. I just gave up on that. I wouldn’t recommend these to my worst enemy and I’m so glad my lease is up. I couldn’t take another year living in these.

Taz S.

Good evening, As a New Tenant for Manchester place my move-in date was pushed back, and had to change units at the last moment. But the new unit which is a little more a month was BEAUTIFUL! And. Tashanna Hartley Assistant Manager was GREAT!! She was very professional and made my experience with HER was wonderful!!!!!

Shawn B.

Do not move here the apartments do not match the website, this is a very bad place to live, they don’t like to show you a unit until you sign the lease. So if you don’t move in that unit they will say since you signed the lease contract, can’t get your money back. They have roaches in there. This apartment complex is run by unprofessional people who will trick you into signing a lease with them. If you like to live somewhere that’s nasty this is your place.

Julio P.

Where they are robing you, get your money, no service and raise the payment every month! Since they are living a red state, there’s no control at all on rent. The Government corrupt, they don’t care about the middle class but big corporations, where’s the money at. When this generation wake up, the street will be a prison for Law makers and CEO’s who keep the society in poverty. It’s a shame for a state of Law!

Taylor B.

My move in day has been great with Ms. Janet! I’m in love with my apartment and I’m so happy to be living here!

JaTarius J.

In the past month and a half, the team has been REALLY doing an amazing job with assistance. Specifically Tarvares. Everything I’ve complained about for the past two years, he’s taken care of in the past month. He calls and does follow ups and make sure things are up to standard. It makes me happy staying out here again. Thank you, Tarvares and the rest of the leasing office team!