Holiday Inn Palmdale-Lancaster by IHG - Palmdale, California

Dirección: 38630 5th St W, Palmdale, CA 93551, United States.
Teléfono: 6619478055.
Página web: ihg.com
Especialidades: Hotel, Centro de conferencias, Salón de bodas.

Opiniones: Esta empresa tiene 875 valoraciones según Google My Business.
Opinión media: 4.1/5.

📌 Ubicación de Holiday Inn Palmdale-Lancaster by IHG

Introducción

Holiday Inn Palmdale-Lancaster by IHG es un hotel de la cadena Internacional Hotels Group (IHG) ubicado en la ciudad de Palmdale, California, Estados Unidos. Este establecimiento se encuentra en la dirección 38630 5th St W, Palmdale, CA 93551, y es un destino popular entre los viajeros de negocios y placer que visitan la zona. En este artículo, exploraremos los servicios principales, la ubicación y accesos, características destacadas, información práctica y aspectos positivos destacados en las opiniones de los huéspedes sobre el Holiday Inn Palmdale-Lancaster by IHG.

Servicios principales

El Holiday Inn Palmdale-Lancaster by IHG ofrece una amplia gama de servicios para garantizar una estancia cómoda y agradable a sus huéspedes. Entre los servicios principales se encuentran:

  • Habitaciones cómodas y equipadas con televisiones de pantalla plana, conexión Wi-Fi gratuita, cafetera, minibar y baño privado con artículos de aseo.
  • Piscina exterior y bañera de hidromasaje para que los huéspedes puedan relajarse y desconectar después de un día ajetreado.
  • Centro de fitness abierto las 24 horas para aquellos que deseen mantener su rutina de ejercicios durante su estancia.
  • El restaurante on-site, The Palm Restaurant, que ofrece desayunos continentales y cenas buffet, así como opciones de comida rápida y delivery.
  • Servicios de negocios, como centro de negocios y salas de reuniones, para viajeros de negocios y eventos especiales.
  • Salón de bodas y servicios de banquete para celebrar ocasiones especiales con estilo.
  • Estacionamiento gratuito en las instalaciones para la comodidad de los huéspedes.

Ubicación y accesos

El Holiday Inn Palmdale-Lancaster by IHG se encuentra convenientemente ubicado cerca de varias atracciones y puntos de interés de la zona. A continuación, se detallan algunos de los lugares cercanos al hotel:

  • Antelope Valley California Poppy Reserve (15 minutos en coche): Un parque natural conocido por sus extensas plantaciones de amapolas y otras flores silvestres en primavera.
  • Palacio de justicia del Condado de Los Ángeles (20 minutos en coche): Un edificio histórico y architecturalmente significativo.
  • Joshua Tree National Park (1 hora y 30 minutos en coche): Un parque nacional famosa por sus formaciones rocosas y paisajes desérticos.
  • Hollywood (1 hora y 45 minutos en coche): Para aquellos que deseen explorar la famosa industria del entretenimiento de Los Ángeles.

Para llegar al hotel, los huéspedes pueden tomar el coche o un taxi desde el Aeropuerto Internacional de Los Ángeles (LAX), que se encuentra a aproximadamente 1 hora y 45 minutos en coche. También es posible llegar en transporte público utilizando el servicio de autobús Metrolink o el servicio de taxi/ride-share.

Características destacadas

El Holiday Inn Palmdale-Lancaster by IHG cuenta con varias características destacadas que lo diferencian y lo convierten en un destino atractivo para los viajeros. Algunas de estas características son:

  • Desayuno gratuito: Los huéspedes pueden disfrutar de un desayuno continental gratuito cada mañana en el restaurante del hotel.
  • Wi-Fi gratuito: El hotel ofrece conexión Wi-Fi gratuita en todas las habitaciones y áreas comunes para que los huéspedes puedan mantenerse conectados.
  • Piscina climatizada: La piscina exterior del hotel está climatizada, permitiendo a los huéspedes disfrutar de un baño relajante incluso en los meses más frescos.
  • Sala de juegos: El hotel cuenta con una sala de juegos para entretenimiento de los más pequeños, lo que la convierte en una opción ideal para familias con niños.
  • Programa de lealtad IHG Rewards Club: Los huéspedes pueden unirse al programa de lealtad del hotel y canjear puntos por estancias futuras, comidas y otros beneficios.

Información práctica

Para contactar al Holiday Inn Palmdale-Lancaster by IHG, los interesados pueden utilizar los siguientes datos de contacto:

  • Dirección: 38630 5th St W, Palmdale, CA 93551, Estados Unidos.
  • Teléfono: 6619478055
  • Página web: ihg.com

Además, los huéspedes pueden encontrar información adicional y realizar reservas a través de la página web oficial del hotel o mediante los servicios de reserva en línea populares como Booking.com, Expedia, o Trivago.

Aspectos positivos de las opiniones

El Holiday Inn Palmdale-Lancaster by IHG cuenta con una opinión media de 4.1/5 estrellas en Google My Business, basadas en 875 valoraciones. Los huéspedes destacan varios aspectos positivos del hotel, como:

  • La cordialidad y profesionalidad del personal del hotel.
  • La limpieza y mantenimiento de las instalaciones.
  • La comodidad de las habitaciones y la calidad de los colchones.
  • La variedad y calidad de la comida en el restaurante del hotel.
  • La ubicación conveniente del hotel cerca de atracciones y puntos de interés.
  • La disponibilidad de servicios y comodidades, como la piscina y el centro de fitness.

Estos aspectos positivos reflejan el compromiso del Holiday Inn Palmdale-Lancaster by IHG en ofrecer una experiencia de alojamiento satisfactoria y de calidad a sus huéspedes.

👍 Opiniones de Holiday Inn Palmdale-Lancaster by IHG

Holiday Inn Palmdale-Lancaster by IHG - Palmdale, California
21 9.
1/5

The hotel itself is decent, but the staff really ruined the experience. I made my reservation over the phone through their call center for a Saturday stay. Everything was fine during booking I even asked about late checkout and was told the latest they offer is 2 PM, which was perfect.
When I checked in, I asked again to confirm the late checkout, and the woman at the front desk told me their policy is that late checkouts have to be requested the morning of. That’s completely different from what the call center told me. Even after explaining that, she said the latest we could do was 12 PM. Whatever I let it go.
The next morning around 11:30, housekeeping came banging on the door saying there was no late checkout. I told her we were told 12 PM, and she started getting loud and frustrated, even showing me her list of rooms to clean while putting her hand on my arm like it was a joke. Totally unprofessional. I told her we’d get ready sooner, and she ended it with, “12 PM, no later.” Overall, the hotel itself was okay, but the staff’s attitude and lack of communication made the stay uncomfortable. I won’t be giving this place my money again.

Holiday Inn Palmdale-Lancaster by IHG - Palmdale, California
Paul F.
1/5

On Saturday, October, 18th, 2025 at I.H.G. The Holiday Inn Palmdale-Lancaster by IHG: 38630 5th St W, Palmdale, CA 93551, my family and I experienced the most lackadaisical and bitter check-in and check-out.

My family and I, arrived at 1:40am after a grueling drive, to our favorite place, I.H.G. Holiday Inn.

This I.H.G. brand is our home away from home! My family and I absolutely love and recommend it to EVERYONE we know!

As we approached the front desk, it was completely unattended. My family and I waited for 10-15 minutes for a receptionist. During our wait, we attempted to lightly knock on the counter, say Hello in a moderate tone with no success. After trying to call the direct phone number listed on Google Maps, a male gentleman appeared. No greeting, or warm expressed welcome.

It felt like I was bothering him.

I was the one that politely greeted him and expressed the details of our reservation, which consisted of 2 rooms for a total of 4 people.

As a PLATINUM-ELITE MEMBER of I.H.G., I find the lack of professionalism completely unacceptable and down right disrespectful.

As the owner of a business, I understand that first impressions are EXTREMELY IMPORTANT. In addition, guests/ clients are the reason a business succeeds.

The male "representative" also failed to ask if I would like water, any other amenities or if I would like additional points for my stay, which is required with an I.H.G. PLATINUM-ELITE Membership.

Furthermore, the total that I was being billed for was $50 dollars additional per room. There was no explanation to why. It wasn't until I asked why the total was different from my confirmation, that he said it was a "security" deposit. Which was understandable, but should have been explained during the check-in process.

The following morning, Sunday, October 19th, at 9:47 am PST, there was no coffee to begin my morning.

In my personal opinion, IHG Holiday Inn's have great tasting coffee!
It's always available, and hot.

I approached the female receptionist and asked if I may please have some coffee.

In a very dry tone and uncaring look, she simply said that "there was none left and there wouldn't be making more bacause the restaurant closes at 10am PST".

WHAT?!?!

With check out policy of 11am, it has been my experience that coffee is always available and offered by the receptionist.

I really wish that I would of taken both "receptionists" names so that further training could be provided in order to meet the IHG standard that I'm accustomed to.

The service, quality and peace of mind are the reasons why I specifically choose I.H.G.

I'm continuing to invest a fortune to become PLATINUM-ELITE STATUS

I will not return to The Holiday Inn Palmdale-Lancaster by IHG: 38630 5th St W, Palmdale, CA 93551, and cannot recommend this location to my friends, family or 150k + followers on Facebook and Instagram.

I am completely dissatisfied by this experience.

Holiday Inn Palmdale-Lancaster by IHG - Palmdale, California
Maritza
2/5

I had a very good stay overall. The front desk agent was friendly and professional, and housekeeping did a great job keeping my room spotless and comfortable. Everything about the stay met my expectations.

The only thing that stood out in a negative way was the tall security guard with glasses. When I first arrived, he was standing right in front of the front desk with a rather off-putting look, almost blocking the agent from view. Later in my stay, when I came down to the lobby restaurant, I noticed the same guard just sitting at a table on his phone instead of being attentive or doing his job. It gave off an unprofessional impression, which was disappointing considering how great the rest of the staff were.

Overall, though, it was a pleasant experience, and I’d stay again — hopefully with a bit more attentiveness from the security team next time.

Holiday Inn Palmdale-Lancaster by IHG - Palmdale, California
Norma M.
5/5

Hi my Norma Matthews I have stayed at this location twice a year. Your server Ms Tatiana she always polite and mannerable and pleasant to talk to.Alway speak when I come and with a great smile. She is a keeper.Also Margaret Front desk bis great as well very nice .

Holiday Inn Palmdale-Lancaster by IHG - Palmdale, California
Melody J.
4/5

The staff was all friendly, helpful and professional. Breakfast was absolutely delightful.
This hotel was very easy to navigate with a rolling suitcase (and a stroller). Beds were clean and comfy. I would probably stay here again.

Holiday Inn Palmdale-Lancaster by IHG - Palmdale, California
Ann E.
1/5

Night staff gets 5 stars but the hotel gets zero. It's older but not taken care of. Room stank, bedding smelled like old body and hair oil. Balcony was dirty. It has potential but they need to clean it better. Dirty table and lamps in room. Carpet filthy and to make it worse, they charge more than the new hotels in the area. Total disappointment. Not worth it

Holiday Inn Palmdale-Lancaster by IHG - Palmdale, California
jaco L.
5/5

The experience I had at this hotel was AMAZING! From the people , to the food, to the super comfortable bed. It was an all out great time and I definitely will be coming back. The room was very clean which me and my wife deeply appreciated and the front desk agent Lonnie was very kind and welcoming. You guys are doing awesome keep
Up the great work!

Holiday Inn Palmdale-Lancaster by IHG - Palmdale, California
Marilyn V.
5/5

Location was great for our travels, staff were all pleasant and helpful from housekeeping to dining but a true gem with a phenomenal smile and over the top customer service would be Shawn at the front desk. She made sure we were enjoying our stay. She answered all of our questions about nearby attractions, and upon our return from outings we were greeted with a sincere concierge service that made us feel great, needs met, and appreciated for staying at this location! This is the type of service that brings guest back!

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