Orr Chevrolet Buick GMC - Searcy, Arkansas

Steven Shelby

Let’s Talk about an Excellent Team! I live in Texas and saw a ZL1 Camaro posted online. Called and Spoke with Kaitlyn, asked for more pictures and details. She sent the requested information very quickly. I asked for a final price and if I could get a warranty. She put me in contact with Eleazar who went above and beyond to make sure this was the car for me. Not only did I get a bumper to bumper warranty but he also included new tires and made sure the car was cleaned.

I flew in to get the car and it was sitting on the showroom floor. Linda did an amazing job handling all the financing and paperwork. This made the overall experience of buying a car one I can be proud of.

Hats off to this team for the coordination of selling an out of state vehicle, providing the best customer service ever, and showing how friendly Arkansans are. I’m from Arkansas myself so it was refreshing to see people at home still operate with class, and respect.

I will be back for future purchases!

Gage Payne

The parts department is 5 stars. They helped me out, and I always get my parts from Kenny and Jeremy. They are the best.
The service department is why I am leaving a 1-star review. I called to get information about my car because the transmission was acting up. It had a code for the input speed sensor. All I asked was if it was on the outside of the transmission or the inside. She put me on hold and then hung up on me. I tried calling back multiple times and was told they would call me back, but they never did. I talked with another transmission shop in Cabot, and they helped me out. They told me it would be inside the transmission, so I took it to them to fix. Orr could have had my business, but they chose to be rude and act like they didn't want to help.

Mark Eden (Mark)

The parking lot was clean, the Charger was about 10kwh on my car, and the one employ that I spoke with, who turned the Charger on and off for me, was quite nice as well.

Candi Sails

Very quick and easy process. Good people, good customer service, extremely friendly environment, indepth in helping you understand the process. Awesome experience with all the guys and Ms Cindy!

Tangy Collins

UPDATE: I have been contacted at 10am by ORR, had a conversation that ended in “let me talk to the GM and see what or options are, he will probably be calling you. There were still crickets at 215pm so I reached out. No response, at 515pm I reached out again and got a very smart a** response basically putting the blame on me with absolutely not a single reply or option.

ORIGINAL:
I do not feel my salesperson was knowledgeable of the inventory on the lot on my budget nor the features of the vehicle I went with. The features that were said to be on the vehicle are not. I didn’t drive an hour to leave without a vehicle, but the ones I thought I was going to look at weren’t even on the lot.

Stacy Fears

Appt schedule was vary promt and timely. When I showed up for the appt, they took the truck right in. I didn't have to sit and wait for them to get started. The service was completed in a timely manner. The staff is always very professional and cordial. The quality of the service department at Orr in Searcy is the reason I buy my vehicles from Orr.

Clayton Harlan

4th Vehicle I have bought from this dealership. Overall experience was really nice from their offer on my trade in to the pricing on my new vehicle. My sales person (Lance) was very polite, honest, and friendly throughout the transaction. I would highly recommend this dealership.

Mr. & Mrs. Phil Alaman

Great customer service. Easy to schedule around my schedule. Careagain is the absolute best! Will not take my car anywhere else!